Varun Arora
Isk Analyst Fraud & Transaction Monitoring Gdpr Compliance at Freshbooks
Based in Amersfoort, Netherlands
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Seniority
Other
Department
Other
Location
Amersfoort
Industry
Software Development
Company size
395
Contact information
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v•••••••@freshbooks.com
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Background
About Varun Arora
Varun is a confident, determined, and driven professional with exemplary people skills and a task-oriented attitude. With experience of around 5 years of as a Manager and over 7 years in a Contact Centre environment, he understands exactly what exceptional customer service means. Having worked closely with a multitude of clients across financial and telecommunications industries, Varun has strong expertise in managing client-relationship management by ensuring deliverable output is of a high standard, meeting demanding timeframes, engaging effectively with both clients and the wider team and continuously exceeding KPI’s and SLA’s/GOS (Grade of Service). Specialties -Management Experience in Customer Service Industry -Strong Leadership and Change Management -Performance Management -Coaching different personality types -Time Management and prioritising
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