Varun Bubna
Customer Success Manager at Iris Business Services Limited
Based in India
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Seniority
Manager
Department
Customer/Client Service
Location
India
Industry
Information Technology and Services
Company size
721
Contact information
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v•••••••@irisbusiness.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Varun Bubna
Transforming Customer Success into Revenue Growth As a results-driven Enterprise Customer Success Leader, I specialize in optimizing customer experience, driving retention, and expanding multi-million-dollar portfolios. Over the past 5+ years, I have helped Fortune 50/100/500 clients maximize ROI through strategic product adoption, executive engagement, and revenue expansion. Key Achievements: Managed a ~~$2M portfolio. Increased customer retention and achieved record-breaking CSAT & NPS scores Built executive-level relationships to strengthen brand advocacy and client satisfaction Led competitive market analysis & GTM strategies, boosting product positioning Proactively mitigated risks, ensuring high renewal & multi-year contracts
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