Vasileios Michos

Background

About Vasileios Michos

As a Senior ITSM Consultant, I leverage my 9+ years of experience in IT service management to deliver high-quality solutions for complex applications. I have a strong background in requirements gathering, analysis, and documentation, as well as project coordination and delivery. I hold an ITIL certification and a Microsoft Azure Administrator Associate certification, demonstrating my proficiency in IT service management and cloud technologies. I am passionate about driving project delivery and resolving issues efficiently and effectively while ensuring accuracy and completeness in all project documentation. I also have experience in leading knowledge transfer sessions and implementing migration strategies for improved capacity and patch management. My goal is to contribute to the success of my company and its clients by providing expert ITSM services.