Seniority
Manager
Department
Operations
Location
Mumbai
Industry
Banking
Company size
209K
Contact information
Reveal Vatsala's email and phone
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v•••••••@hdfcbank.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vatsala Singh
A dynamic Professional with nearly Four years’ experience of banking in operations. Verifying KYC (Know Your Customer) compliance, maintaining records and keeping client accounts operational. Responsible for handling customer queries/instructions, payment related issues. Account opening CASA and NRE, NRO, FD etc, Managing Branch Deliverables, Handling Lockers and locker related instructions. I have an excellent record of maintaining Net Promoter Score for the branch. Manage customer escalation as necessary Handling banking promotion activities through campaign. Looking after banking stationaries from indent to goods received. Manage Form Tracking Schedule, Welcome Calling for the New CASA customers.
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