Vatta Kong

Background

About Vatta Kong

1‐year experience in Cabling and Support after Sales Engineer - Run Network Cable - Support Laptop, Printer, Scanner, room booking and Projector 4‐year experience as Systems Engineer (Implementer & Supporter)- Microsoft (Window Server, Hyper-V and Exchange Server)- Backup (Veritas Backup, Veeam Backup, Tape Backup)- VMware (vSphere ESXi, vCenter, VDP, vSAN and VMware Workstation)- Anti-Virus (Kaspersky, Trend Micro, Symantec)- Server (IBM Server, HP Server, Dell Server, Lenovo Server and Cisco Server)- Storage (Dell-EMC Storage, IBM Storage, HP Storage, Dell Storage, All NAS Storage)- System Monitoring (PRTG Network Monitor, SolarWinds, WhatsUp Gold and ManageEngine Service Desk)- Email Security (Barracuda Email Security, Symantec Email Security) 1-year experience as Systems Administrator - OS setup, update, patching and troubleshooting- Application implementation (installation, configuration, scripting, automation…)- Monitor OS performance - New server hardening - Practical experience troubleshooting system performance issues- Daily monitors all system alerts and reviews system logs, detect and troubleshoot problems, and escalate to the appropriate level- Verify daily, weekly or monthly backup processes or automated tasks/jobs to assure quality and successful completion- Understanding of clustering/high availability/continuity/scalable/self-healing technologies - Troubleshoot, and resolve any reported problems of the application- Provides technical support for application usage and parameter configuration- Fully responsible for problem management activities such as issue resolution and root cause analysis