Veeraraghavan Ramadurai
Senior Operations Manager at Groupon
Based in Tiruvallur, India
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Seniority
Manager
Department
Operations
Location
Tiruvallur
Industry
Software Development
Company size
11K
Contact information
Reveal Veeraraghavan's email and phone
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v•••••••@grouponcareers.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Veeraraghavan Ramadurai
Offering 22.5 years of experience in Operations and SLA Management · Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence · Deftness in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes and thus managing cost-effective operations · Excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management. Six Sigma trained and have done Lean Six Sigma Projects. A Certified COPC Customer Experience Professional.
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