Venkatesh Narayanan

Background

About Venkatesh Narayanan

As a highly motivated Activation Specialist with extensive experience in the telecommunications industry, I specialize in managing the end-to-end service activation process for customers. My role involves ensuring the seamless setup of new accounts, troubleshooting any technical issues, and providing excellent customer support to ensure a smooth onboarding experience. Passionate about customer satisfaction, I aim to build strong relationships by delivering top-tier support and assisting with troubleshooting and post-activation needs. I also collaborate with sales and customer service teams to provide up-sell opportunities, ensuring customers get the most out of their services. I hold a Bachelor of Commerce degree from Sardar Patel University, where I studied business administration and management, and a Diploma of Education in International Business/Trade/Commerce from Conestoga College. I am also certified in Investment Funds in Canada by the Canadian Securities Institute, demonstrating my knowledge and skills in financial planning, fixed-income investing, and mutual funds. I am a self-starter with strong self-regulatory and problem-solving skills, dedicated to achieving business and personal goals. I am a collaborative team player with exceptional interpersonal skills, experienced in building and maintaining customer relationships and providing strategic solutions. I am proficient in process development and innovation, with involvement of teamwork and feedback.