Veronica Osorio
Patient Experience Representative at Pockethealth
Based in Brandon, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Brandon
Industry
Software Development
Company size
125
Contact information
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v•••••••@pockethealth.com
Phone
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Background
About Veronica Osorio
I am a bilingual professional with over 14 years of experience in customer service, training, and administrative/HR support. My expertise includes client relations, CRM systems, process documentation, and problem-solving. I have a strong background in managing customer interactions, resolving issues, and organizing operational processes to enhance team efficiency.I am now looking to transition into an Administrative Assistant, HR Assistant, or Insurance role, where I can contribute my skills in organization, communication, and customer support. I bring experience in scheduling, data entry, compliance, and training support, making me a valuable addition to an administrative or HR team.I am open to on-site, hybrid, and remote opportunities that allow me to contribute my skills while maintaining a well-balanced and productive work environment. I thrive in roles where efficiency, organization, and collaboration are valued, ensuring both professional and personal success. I look forward to contributing to a team where I can utilize my strengths in efficiency, collaboration, and service excellence.
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