Vicki Barkla

Background

About Vicki Barkla

With over 30 years experience in customer service across Education, Hospitality, Banking and Retail, I show adaptability and a willingness to accept new challenges. I portray a positive attitude and loyalty to my employer at all times and encourage a strong team environment, incorporating the values and ethos of the company into my work ethic. I actively assist in ensuring the establishment is running in an efficient and profitable manner by demonstrating leadership of resources and delivery of exceptional customer service. My skills include -* Exceptional Front End Customer Service skills, working closely with customers to identify their needs and challenges and provide solutions. Expertise in resolving customer queries and complaints, including escalated customer service issues. Adaptability and tolerance to stressful situations, with the ability to work under pressure.* I am results-oriented and focused on finding solutions. I possess excellent organisational skills, paying close attention to detail when it comes to record keeping and documentation. My analytical mindset enhances my ability to carry out my duties with professionalism. I maintain a professional appearance and approach in all my interactions. With extensive experience in customer service and supervisory roles across various industries such as education, retail, banking and hospitality, I bring a high level of versatility to my work.