Seniority
Manager
Department
General Business & Management
Location
Ottawa
Industry
Banking
Company size
105K
Contact information
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v•••••••@td.com
Phone
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Background
About Vicky Plouffe
A veteran of the customer service industry. I am fully educated in banking and credit card account management. Proven accomplishment in situational investigation, using tact and diplomacy, I defuse sometimes difficult situations, by providing unbiased and fair solutions for all parties. Formerly Customer Service Officer for MBNA, CUETS and Live Chat Service. I am a permanent analyst within the TD, MBNA and CUETS Credit Claims department, with a specialization in dispute response, arbitration and compliance.
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