Victor Piaz
International Expansion and Franchise Manager at Tropicool
Based in São Paulo, Brazil
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Seniority
Manager
Department
Operations
Location
São Paulo
Industry
Food and Beverages
Company size
37
Contact information
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v•••••••@tropicool.co
Phone
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Background
About Victor Piaz
I am a professional holding a BSc in Marketing, an MBA in Business Management, and over 20 years of experience in the franchise industry. Specifically, my expertise includes sales, business development, franchise operations support, and franchise management. I have proven experience in implementing sales strategies, analyzing market trends, monitoring the competition, recruiting and training employees, and motivating sales teams. • Extensive experience in the commercial sector with a career developed in international education franchisors, footwear, and food & beverage. • Experience in developing and implementing national and international expansion plans. • Expertise in creating excellence plans for franchises. • Broad experience in store expansion, strategic management, and new business development. • Direct involvement in the development and implementation of national and international franchise expansion plans. • Conducted market studies and presented the best growth options for the organization. • Expertise in socioeconomic, demographic, real estate, and influence zone analysis to define potential regions for market expansion. • Commercial negotiation to facilitate projects and leasing contracts for new branches in shopping centers and street locations. • Solid experience in preparing business cases for transaction approvals at both national and international levels. • Extensive experience in leading high-performance teams and result-oriented management. • Experience with Balanced Scorecard, Project Management, and Design Thinking. • Management of investment (CAPEX), expenses (OPEX), as well as management and implementation of OKRs and KPIs. • International experience with travel across various continents including Africa, North America, Central America, South America, Europe, the Middle East, Oceania, and the United Kingdom. • Italian citizenship. Specialties: Sales KPIs, partnership management, leadership, customer relationship management, conflict management, team management, strategic planning, execution, process improvement, customer service, negotiation, unit sales planning, and field supervision.
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