Vidhya Asok

Background

About Vidhya Asok

A Seasoned Data, IT, and Business Analyst with over 10 years of experience bridging the gap between business needs and technology solutions. Adept at leveraging data-driven insights, optimizing processes, and driving strategic decision-making across diverse industries. Expertise in delivering end-to-end analytics solutions, managing cross-functional teams, and implementing automation strategies to improve efficiency and ROI. Proficient in advanced tools, programming languages, and frameworks, with a proven track record of successfully managing large-scale IT and business transformation projects. Skilled in a variety of computer applications and databases, including MS Office, MS Access, Microsoft 365, Power Platform (Power BI, Power Apps, Power Automate), MS SQL Server, Visual Studio, and Salesforce. Proficient in programming languages like Visual Basic, Java, SQL, PL/SQL, and C#. Experienced in system analysis, integration, migration, and ETL processes, with expertise in CRM systems and tools like Adobe Campaign and analytics platforms. Knowledgeable in Agile, Scrum, and SAFe methodologies, using tools like Jira, ServiceNow, and Azure DevOps for sprint planning. Strong at working independently and in teams, meeting deadlines in fast-paced environments. Skilled in business analysis, technical writing, and creating documentation for requirements, test cases, designs, and user manuals. Proven track record in improving ROI, engagement, and customer retention through segmentation and personalization strategies. Proactive in identifying risks and improving team performance with strong problem-solving skills. Experienced in managing Human Services data warehouses, ensuring data integrity, and aligning systems with business goals. Able to make technical and architectural decisions, and design custom applications to meet business needs. Strong project management, time management, and communication skills, with the ability to prioritize and adapt to changes.