Vidhya Venkateswaran
System Manager at Kinia
Based in Dublin, Ireland
7-day free trial · no credit card
Seniority
Manager
Department
Operations
Location
Dublin
Industry
Education Administration Programs
Company size
38
Contact information
Reveal Vidhya's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
v•••••••@kinia.ie
Phone
5 credits+353 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Vidhya Venkateswaran
Certified Salesforce Admin (SCA, PD‑I) who cuts MTTR 40 % with Flow‑first automation. At Cognizant, I owned production support queues, building Flows, Process Builders and Omni‑Channel chat set‑ups that cut ticket mean‑time‑to‑resolution (MTTR) 40 % and kept CSAT above 4.7/5. Now completed an MSc in Management Information Systems at University College Dublin, I combine frontline support insight with data analytics and GDPR compliance to help Irish teams scale customer service without code. How I add value Translate user stories into declarative solutions (flows > code) that ship inside sprint. Automate case routing and knowledge deflection to shrink backlog and overtime. Align permissions, profiles and field‑level security to satisfy InfoSec and auditors. Open to hybrid / remote roles across Ireland: Salesforce Service Cloud Admin, CRM Business Analyst, Support Automation Specialist.
Decision-makers
Other people at Kinia
Build a list of verified contacts at Kinia
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Vidhya
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime