Vignesh Rajendran
Document Controller at Drydocks World
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Operations
Location
Dubai
Industry
Maritime Transportation
Company size
5K
Contact information
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v•••••••@drydocks.gov.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Vignesh Rajendran
A Customer Service Associate is a professional who assists customers in resolving their queries, complaints, and concerns related to the products and services offered by a company. They play a crucial role in enhancing a company's reputation by ensuring customer satisfaction. Customer Service Associates are responsible for handling incoming calls, live chats, emails, and social media inquiries. They help customers make informed decisions by providing information on product features, pricing, and shipping options. They also offer after-sales assistance, track orders, and ensure timely delivery. In summary, a Customer Service Associate is a company's problem solver, communicator, and brand ambassador.
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