Vijay Devnath
Assistant Operations Manager at Policybazaar.Com
Based in Mumbai, India
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Seniority
Manager
Department
Operations
Location
Mumbai
Industry
Insurance
Company size
12K
Contact information
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v•••••••@policybazaar.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vijay Devnath
Hello folks! I am a Marine Scientist with Masters degree in Oceanographery from Mumbai University. I hold a 8 years of experience in Customer Service. I have worked with renowned firms like JustDial, Jl Stream, Pharmeasy, Kiranakart technologies (Zepto). I hold a enriched experience with JL stream as a Team lead and Process Trainer in the Customer Support for 2 years. Also I have worked with Geddit convenience pvt ltd as a Team Lead- Operations for 2 years in customer support handling Frontline, escalations desk and others LOB. I hold a deep knowledge in process improvement, process building,chat automation,team Leadership,team management and acheiving customer satisfaction. Currently designated as Manager Customer Support - Operations in my current organisation.
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