Vijesh Gauba

Background

About Vijesh Gauba

Over two decades of leadership experience with a consistent track record of driving increased level of productivity and internal/external customer satisfaction. Successfully managed a range of complex multi-year multi-million dollar projects operations and P&L. Mobilizes talent to create high performance culture that consistently achieves delivery of committed services in volatile environment. - Experienced in Telecommunication High-tech eLearning and Manufacturing verticals. - Career marked by IT leadership roles. - Successfully Lead in-sourcing/outsourcing from and to multiple vendors. - Delivered large-scale business transformation initiatives that changed the platform and processes - Consistently improved delivery times and service levels while reducing costs. - Experienced in building high performance teams from the scratch - Extensive knowledge on BSS processes covering Order to Cash Service Management Billing Revenue Assurance and Customer Lifecycle Management. - Possesses broad competence in strategic management with the distinction of driving Digital initiatives Business Process optimisation & automation leading to tangible business benefits. - Managed large team and programme of size of $20 million. - Keen strategist & planner with skills in conceptualizing and implementing process development/improvement initiatives to enhance operational efficiency. - Interfaced with top management for evolving strategic vision driving change infusing new ideas and taking enterprise system performance and productivity to next level.