Vijit Grover
Manager, Customer Success at Brandlive
Based in New Delhi, India
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Seniority
Manager
Department
Customer/Client Service
Location
New Delhi
Industry
Software Development
Company size
135
Contact information
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v•••••••@brandlive.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vijit Grover
Customer-Obsessed | Project-Smart | Solutions-Driven With over 7.5 years of experience at the intersection of Customer Success, Strategic Project Execution, and Product Enablement, I’ve built a career on turning complex problems into scalable success stories. From orchestrating 600+ virtual & hybrid events to managing 70+ enterprise clients (including Harvard, Amazon, Meta, and Infosys), my focus has always been simple: drive impact, build loyalty, and grow sustainably. Currently leading customer portfolios worth $1.26M ARR as a Senior Client Success Manager (US), I collaborate cross-functionally to enhance product stickiness, introduce automation-led workflows, and ensure consistent value delivery through MBRs, QBRs, and CRM integrations. At Hubilo, I championed user adoption of our webinar product, turning early friction into enthusiastic advocacy – with 38+ G2 reviews directly tied to my managed accounts. I’m a two-time "Limitless Award" winner, known for my calm-in-crisis attitude, creative troubleshooting, and passion for team mentorship. Whether it’s launching a 60K-attendee global summit, revamping a support process, or delivering executive-level insights that influence product strategy — I bring a balance of strategic thinking, hands-on execution, and empathy-first leadership to every role I take on.
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