Vikas Jain
Head of Engineering Engineer Services Leader at Amdocs
Based in Gurgaon, India
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Seniority
Other
Department
Other
Location
Gurgaon
Industry
Software Development
Company size
35K
Contact information
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v•••••••@amdocs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vikas Jain
Visionary technology leader with 20+ years at Amdocs, driving global IT transformations, multi-country transitions, and profitability turnarounds. Recognized for building high-performing global teams, creating centers of excellence, and embedding automation-first, GenAI-driven cultures that deliver measurable business impact.SIGNATURE LEADERSHIP STYLEStrategic Innovator: Identifies opportunities to integrate emerging tech into core business delivery.Customer-Centric: Aligns IT strategy tightly with business outcomes for global customers.People-First Leader: Fosters growth, engagement, and retention through a strong coaching culture.Operational Optimizer: Balances cost efficiency with service quality and scalability.CAREER HIGHLIGHT TIMELINE2023-25: Profitability turnaround via GenAI-led automation.2019–22: Delivered 5 major multi-country transitions with day-1 stability.2017–2021: Built and scaled 3 global CoEs.2005–2016: Progressive leadership roles in BSS/OSS operations, driving stakeholder satisfaction and delivery excellence.
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