VIKAS MISHRA

Customer Success Manager II at Real Time Data Services

Based in Ghaziabad, India

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Seniority

Other

Department

Other

Location

Ghaziabad

Industry

Information Technology and Services

Company size

402

Contact information

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Email

1 credit

v•••••••@myrealdata.in

Phone

5 credits

+91 ••• •••• ••••

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Background

About VIKAS MISHRA

At Real Time Data Services my focus as a Customer Success Manager II was on fostering exceptional client relationships and ensuring seamless service delivery and retention of existing customers to prevent churn. My tenure at Tata nexarc as a Cluster Delivery Manager honed my multitasking abilities and refined my phone etiquette integral to maintaining clear and effective communication. Our team excelled in client acquisition and retention leveraging my expertise in SaaS and consultative approaches to meet diverse customer needs. The Sales Mastery certification and the Communication strategies for leaders course have reinforced my skills enabling me to contribute significantly to customer satisfaction and operational excellence.

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