Vikas Pandey

Background

About Vikas Pandey

With over 10 years of experience in IT Operation, Hardware Asset Management, Software Asset Management, Product Management, Client Handling, Application Support, and Customer Relationship Management, I am a seasoned, trained, and certified techno-functional professional who delivers value and quality to my clients and stakeholders. I currently work as a Software Asset Manager at Philips, where I manage the software lifecycle, optimize the software portfolio, and ensure compliance with contractual and regulatory requirements. I am passionate about IT Strategy and Planning, and I have acquired multiple credentials in this domain, such as IAITAM CSAM, IAITAM CAMP, ITIL V4, CSPO, and COBIT 5 Foundation. I have also demonstrated my skills and expertise in this field by leading and contributing to various projects, such as problem management, change management, request fulfillment, testing and validation, and service improvement. I am always eager to learn new technologies and methodologies, and to face any challenges that come my way. My goal is to provide the best possible level of service quality and availability, and to align IT with business objectives and customer needs.