Vikas Prasad
Senior Executive at Crest Digitel An Altius Group Company
Based in Jaipur, India
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Seniority
Manager
Department
General Business & Management
Location
Jaipur
Industry
Telecommunications
Company size
420
Contact information
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v•••••••@crestdigitel.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vikas Prasad
7 years experience in IT Support Services. • Concepts Further System Administration includes Configuring the Networks. • Windows Server Support. • Support of client/ server hardware, software, peripherals, and networked systems for, MS Windows XP, VISTA, Windows 7, Windows 8, Windows 10 and MAC. • Hands on experience in Computer Hardware Troubleshooting. • Microsoft Outlook, Outlook Express Support and Apple Mail. • Installation and Troubleshooting Microsoft Outlook. • Configure Routers & Wireless Networking. Roles & Responsibilities: • Troubleshooting the desktop OS, Windows based OS & Servers • Troubleshooting network connectivity problems • Troubleshooting printing problems of the users • Desktop support and monitoring • Installing and configuring different types of software and hardware • Registering and updating the anti-virus tool on the network periodically • Daily scanning of desktops & servers through anti-virus security tools • Prepare daily reports indicating the position of the network & the applications • Installation and troubleshooting Microsoft Outlook 2003,2007,2010 & 2013. • Installation and troubleshooting Outlook 2011 for MAC. • Manage Windows Server 2003 & Create user group. • Remote Assistance. • Troubleshooting MAC Issues
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