Viki Afandi
Customer Service at Cimb Niaga
Based in Bandung, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Bandung
Industry
Banking
Company size
15K
Contact information
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v•••••••@cimbniaga.co.id
Phone
5 credits+62 ••• •••• ••••
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Background
About Viki Afandi
I do as Customer Service, my work is handling customer for opening new account (saving, clearing account, time deposit, credit card, etc), cross selling (another saving products, Bancassurance/insurance, Credit card, Personal Loan, Mortgage Loan, Car Loan), data confirmation and updating, ATM and debit card handling and activating, passbook printing, self archive maintaining, handling for customer complain, handling for closing account, coordinating with Marketing department for; Black List customer, customer loan propose, clearing ticket and cheque controlling, etc, coordinating with Back Office Department for Clearing and cheque issue, time deposit, rejected clearing, etc, coordinating with Teller Department for; Money Gram Service, withdrawal and over book confirmation, etc, daily stock opname for pass book, atm card, time deposit ticket, gift stock, and other duties as assigned by Service Manager
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