Vikram Singh

Background

About Vikram Singh

A professional with more than 19 years of experience in premium five star hotels in Culinary Operation and which includes managerial and leadership roles with good Morale and High Sense of Discipline. Experience includes analysis, organising, planning and sales in hospitality / food promotions. AREAS OF STRENGTH: A. Budget development B. Human Resource management & development C. Marketing and Sales Food Promotions D. Guest relations E. Setting up of Relation ship in the city F. Hands on experience in all the Kitchen (Cuisine) JOB PROFILE: To create a work environment that is high in employee morale and provides constant learning & development. To develop systems and procedures that achieves higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal. Debloping all the area of cuisine, menu planning & design. To ensure through regular monitoring of Guest feedback and resolving the complants for prompt, efficient and accurate service to all guests. To retain guests and enhance guest loyalty through introduction of various schemes, food festivals or other retention programme. To ensure that all the operational standards are set & followed by other colleagues. To prepare the promotion and marketing & PR plans for Hotel. To develop departmental trainers & oversee training activities within the department. Arranging “food festivals” and promotions plan for the year. Specialties: Continental, Italian, Mexican, Mediterranean,