Vikram Singh
Microsoft Software Specialist at Cdw Canada
Based in Markham, Canada
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Seniority
Staff
Department
Information Technology
Location
Markham
Industry
IT Services and IT Consulting
Company size
925
Contact information
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v•••••••@cdw.ca
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Background
About Vikram Singh
Current Roles and Responsibilities: 1. Cloud Solution Provider (CSP)- Microsoft Partner Network billing and licensing 2. Built and maintained strong relationships with key stakeholders across customer, partner, and internal teams to drive successful digital transformation initiatives. Defined and executed Customer Success Plans (CSPs), aligning Microsoft Cloud solutions (Azure, Dynamics 365, Microsoft 365) with customer goals. Leveraged technical expertise to identify and implement cross-cloud solutions, optimizing customer adoption and usage. Improved processes and escalated management efforts using Microsoft tools to streamline operations and deliver measurable value 6. Manage cloud services with security, customer interface, migration and maintenance of cloud services 7. Provision the MS software licensing with NCE, Legacy and perpetual and azure marketplace 8. End to end billing for service support for MS 0365 and azure, working with venders and sales teams for any discrepancy 9. In-depth 5 Y analysis with DMAIC 10. Shipping and receiving of orders in MS Dynamic ERP NAV 11. Creating sales quotes and sales contracts for MS products 12. End to End Managed Cloud services Billing 13. Azure market place onboarding and invoicing 14. MS COCP 15. Microsoft Partner Centre support 16. MS Reconciliation 17. MS Split billing
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