Vikrant Boora

Background

About Vikrant Boora

At Tech Mahindra, our team excels in providing top-notch customer service, with a special focus on aligning tailored solutions to both business and financial objectives. Our efforts have culminated in a stellar customer satisfaction score of 96% and a 100% retention and revenue rate. With a Master's in Business Administration and Management from Canadore College, I bring a strategic perspective to customer engagement, fostering trust and loyalty through efficient inquiry resolution and promoting self-service tools. Our cross-functional collaboration is aimed at implementing strategic initiatives that resonate with the organizational vision. As a Game Tester, my background in Computer Science Engineering with a specialization in graphics and gaming from UPES informs my proficiency in functional and compliance game testing. This skill set ensures that we maintain the highest quality standards, with comprehensive testing across multiple platforms using tools like Unreal Engine Editor and JIRA to track and resolve issues effectively.