Vikrant Patel
Senior Service Manager at Wipro
Based in Delhi, India
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Seniority
Manager
Department
Operations
Location
Delhi
Industry
IT Services and IT Consulting
Company size
261K
Contact information
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v•••••••@wipro.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vikrant Patel
With over 14 years of experience in the MNC's, I am a customer-centric Sr. Service Manager at Wipro, one of the leading global IT and consulting companies. I have worked on various channels and domains, such as voice and non voice for sales and customer service, and ensured the quality and efficiency of service delivery for our clients. My core competencies include data analysis, risk identification and mitigation, stakeholder and client management, customer relationship and service management, problem solving, and SLA management with leadership team. I have successfully handled multiple projects, managed large teams, and delivered exceptional results for our clients. My mission is to leverage my skills and expertise to drive delivery excellence and customer satisfaction at Wipro and contribute to its growth and success.
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