Viktorija K.
Head of Customer Insights, Imea (Indian Sub-continent, Middle East, and Africa) at A.P. Moller - Maersk
Based in Copenhagen, Denmark
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Seniority
Director
Department
Supply Chain & Logistics
Location
Copenhagen
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
83K
Contact information
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Background
About Viktorija K.
I am a result-driven professional with 12+ years of research experience with customer and market insights. I take a strategic and structured approach to develop and execute projects. As Head of Customer Insights in the IMEA (Indian Sub-Continent, Middle East, and Africa) region, I champion customer centricity and ensure that customer needs are infused into decision making, strategy development and customer-centric value propositions and solutions.I am a self-starter, comfortable with a high level of autonomy while also being a team player. My intellectual curiosity, energy and drive makes me to deliver high outcome.My skills- B2C and B2B customer and market insights- Innovation and new product development (incl. design thinking approach)- Qualitative and quantitative research toolbox, primary/secondary data collection, analysis and reporting- Project management- Stakeholder management- English, Danish, Lithuanian, Russian language skills
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