Vimarshana Samarakoon

Client Service at Aventage

Based in Sri Lanka

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Seniority

Staff

Department

Customer/Client Service

Location

Sri Lanka

Industry

Information Technology and Services

Company size

40

Contact information

Reveal Vimarshana's email and phone

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Email

1 credit

v•••••••@aventagelabs.com

Phone

5 credits

+94 ••• •••• ••••

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Background

About Vimarshana Samarakoon

With 8 years of experience in the media industry, I have developed expertise in presenting and researching news stories, conducting interviews, and coordinating with teams. I am skilled in writing and editing scripts, delivering special reports, managing live broadcasts, and providing voiceovers. In my role as a Content Creator, I developed original content for various platforms, including blogs, social media, and videos, ensuring relevance and engagement through research, writing, and editing. As an Assistant Manager - News, I oversaw content publication, developed social media strategies, tracked performance, managed multimedia production, and handled crisis communications while also mentoring team members. As a Digital Marketing Client Service professional, I excelled in managing client relationships, troubleshooting issues, providing strategic advice, and identifying new business opportunities through referrals, while working closely with other departments to ensure client satisfaction and success.

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