Vina Klein

Background

About Vina Klein

I’m a problem solver. With 20 years of experience, my background in client experience, customer insights, market research, sales, category management, innovation, manufacturing, retail, and financial services gives me a well rounded perspective on how to solve business problems and meet your industry needs. I am customer obsessed and well versed in the client experience space. My experience: With roles across financial services, beauty, packaged foods, and retail, I have had a wide range of experience and skill sets. I have expertise in business strategy, market research strategy, customer experience, knowledge management, category strategy and insights, market research, and innovation and I possess strong communication skills and the ability to oversee projects with a high level of organization, attention to detail and fiscal responsibility. I’m very versatile and able to successfully assume new challenges and thrive in a fast paced environment. My expertise: business strategy, CX (client/customer experience), shopper insights, market and consumer research, qualitative research, moderation and facilitation, innovation & experimentation, project management, category management, category strategy, people management, retail support, promotional analysis, trade strategy and analysis, account management, direct sales, and inventory management. Specialties: Shopper Insights, Innovation, Market Research, CX, Consumer Research, People Management, Category Management, Project Management, Category Strategy, Category Development, Customer Development, Competitive & Promotional Analysis, Funds Management, Business Management, Direct Selling