Vinay Belure
Service Delivery Manager at Mercedes-Benz Research And Development India
Based in Bengaluru, India
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Seniority
Manager
Department
Operations
Location
Bengaluru
Industry
Motor Vehicle Manufacturing
Company size
11K
Contact information
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v•••••••@mbrdi.co.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Vinay Belure
Mercedes-Benz Research and Development India relies on our expertise in service delivery operations, where we manage adherence to SLAs and KPIs while enhancing service quality through structured Service Improvement Plans. Vendor management and technical governance are key areas of focus, ensuring streamlined processes and improved IT performance. With over four years of experience as a Major Incident Manager at PayPal, we supported rapid service restorations and operational resilience, managing critical escalations and delivering actionable insights through incident analysis. Certified in AWS, CCNA, and PMP, we aim to foster operational excellence and impactful IT solutions in a global context.
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