Vince Connor
Contact Center Project Manager at Franklin Mint Federal Credit Union
Based in Drexel Hill, United States
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Seniority
Manager
Department
Operations
Location
Drexel Hill
Industry
Financial Services
Company size
263
Contact information
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v•••••••@fmfcu.org
Phone
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Background
About Vince Connor
At FMFCU, I have been involved in the implementation or upgrade of several member-facing touch points. Bringing a focus on coordinating responsible parties and developing training for CU staff as well as members, grants me a unique perspective. I have developed an expertise in our online and mobile banking platforms, call center metrics & cost analysis, CU shared branching and our enterprise-wide CRM development. Experienced in recruiting and training, with a focus on qualilty control and innovation. Proven team leadership in dynamic environments. A 'can do' attitude and problem solver.I am also a photographer, check out my website at
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