Vincent C.

Background

About Vincent C.

I am passionate about delivering excellent service and creating engaging content for clients and audiences. I have a strong background in customer support, time management, and web management, and I enjoy working with diverse teams and customers. I am currently a Customer Success Manager at APR Restoration and Commercial Development Inc, a leading company in the restoration and construction industry. In my current role, I handle inbound calls from prospective customers to generate potential leads, input customer data into job management software for accurate record-keeping and efficient project coordination, and curate and publish weekly content across company social media channels. I also implement modifications to the company website as required. Previously, I worked as a Customer Success Manager at Odyssey Contracting Corporation, where I performed similar tasks and also processed construction permit applications and conducted customer quality surveys. Additionally, I have experience as a Player Experience Interactions Specialist at Ubisoft, where I provided technical troubleshooting and support for Ubisoft games, and store orders.