Vincent Colombo

Background

About Vincent Colombo

I am a results-driven and innovative professional with extensive years of experience leading and managing operations related to systems administration and network engineering. I am competent at running daily stand-up meetings, writing documentation, and performing architectural reviews to boost excellence. I am well-versed at collaborating across different departments with an innate ability to deliver coaching about best practices and processes. I am proficient at working with cutting-edge technology in a fast-paced environment coupled with an aptitude to explore and learn new platforms and tools. Some key highlights of contributions throughout my career include: • Added Manila and Auckland operations staff to extend team support coverage hours to 24x5. • Reduced costs and enhanced functionality of alerting service by migrating from PagerDuty to Opsgenie. • Optimized team metrics and SLA tracking by migrating from Kbox to Jira for ticketing. • Launched a documentation project to refine runbooks and ensure consistent knowledge across teams. • Deployed and managed Hortonworks Hadoop and Trustwave SSL CA environment. • Installed and supervised Akamai CDN to improve the speed and reliability of different web-based products for global customers.