Vincent Daly

Background

About Vincent Daly

Professional Dynamic IT Project Manager with a wide range of transferrable skills in both Service Delivery and Project Management delivering excellence in customer service. Process-oriented business professional with more than 30 years’ experience in the IT industry. Disciplined, with the ability to work to tight schedules in extremely demanding circumstances. Credited with significantly impacting operations wherever I have worked. Personal Extensive experience working with key stakeholders across businesses ensuring SLAs were met. I excel at streamlining less-than-efficient procedures to boost productivity and maximize resources, as evidenced by proactive management of crucial internal and external relationships in all my previous roles. Adept at working in Agile environments as well as using traditional waterfall methodologies, I also possess the ability to work independently or as part of a team. Projects Experienced in a wide variety of industries, including Retail, Pharma, Software, Utilities and Banking which have helped build an understanding of what it takes to deliver projects in challenging situations to a high standard and on schedule with a track record in process improvement. Commenced in end user support, transitioning to Service Management and Project Management roles. Responsibility for ensuring resources in place to meet project demands with associated management, mentoring & coaching.