Vincent John
Senior Operations Manager at Fis
Based in Pune, India
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Seniority
Manager
Department
Operations
Location
Pune
Industry
IT Services and IT Consulting
Company size
46K
Contact information
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v•••••••@fisglobal.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vincent John
Working with FIS (Pune) as a Operations Manager Fame Future CD from December 09 till Date. Experienced project manager with 19 years of expertise in back-office operations within the financial sector. Proven track record in leading crossfunctional teams, optimizing processes, and managing complex regulatory and strategic projects. Skilled in stakeholder management and process automation, delivering significant improvements in operational efficiency. Committed to maintaining data integrity and compliance with industry standards Keeping track of Jira’s and presenting BoW to the clients. Delivered key presentations and status reports to stakeholders, ensuring alignment with strategic goals resulting in better feedback cycles. Keeping senior management posted by providing comprehensive updates/reports on project progress. Managed various internal Projectsto enhance Referential to support new Backoffice applications. Stakeholder Management Passionate about maintaining strong relationships with team members, clients, and leadership to ensure successful outcomes. Oversaw team of 9 in Global Market Infrastructure process management, delivering timely project completion and client satisfaction. Excel in resource management, resolve escalations, & ensure operational efficiency is maintained. Utilize UAT Testing skills to guarantee that applications meet business requirements in terms of quality and functionality. Implemented streamlined processes resulting in a 90% enhancement in operational efficiency.
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