Vincent Lamberts

Background

About Vincent Lamberts

Vincent Lamberts is a successful, motivated and customer-focused team leader with over four years'​ experience of leading a multi-cultural, blended-shore team. He also has over ten years' experience in vendor liaison and consumer support, specialising in customer experience, escalations and product supportability. Vincent is a keen developer of others with a passion for training and coaching. Key Attributes- excellent written and verbal communication skills in English, German and Dutch, with the ability to communicate professionally and confidently at all levels, both internally and externally - ability to gain respect and confidence from co-workers and management - working to ITIL standards whilst striving to achieve best practice and continuous improvement Specialities: Problem Ownership, Customer Service Excellence, Best Practice, Coaching, Knowledge Management, Customer Experience, Leadership, Incident Management, Continuous Improvement Education: BCom (Honours)(Informatics) from University of Pretoria