Vincent Lenngren
Chatbot Designer Educator Copilot 365 at Softronic
Based in Stockholm, Sweden
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Seniority
Other
Department
Other
Location
Stockholm
Industry
IT Services and IT Consulting
Company size
853
Contact information
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v•••••••@softronic.se
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Background
About Vincent Lenngren
Listen, understand and act- As a chat-bot trainer I facilitate the customers user stories and help design the structure of the intents. I analyze assorted logs to raise the percentage of successful dialogues. I have extensive experience in system implementation and I have designed CRM-systems for several years. During the entire time I have used SQL queries and reporting tools. I can design relational databases. I am goal-oriented and thorough. I balance quality, cost and time. When I work as a CRM consultant my role shifts between being a leader and a member in the projects. All the while there is room for analysis, communication and solutions which is stimulating. I work in an environment where I am able to analyze the business needs and then meet those needs.
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