Vineet Sachdeva

Background

About Vineet Sachdeva

Result oriented techno-managerial professional with 14+ years of progressive IT industry experience in Project Management, Service Management and SharePoint development. He is adept at ensuring excellence in project management, service management & delivery activities through liaising effectively with stakeholders. He has expertise in identifying opportunities and selling to the client. Having great level of exposure in stabilizing & improving the service delivery to uplift the margins and client satisfaction, he is experienced in setting up ITIL based support structure and have led a team of more than 50+ people supporting wide range of non-SAP applications for international client. He is proficient in building support solutions & transition plans, planning & executing support transition, sizing & building the support team. He is adroit in managing the crisis and war rooms, coordination of the service delivery with multiple vendors and driving root cause analysis. He has expertise in driving improvement in processes, coordinating with cross-functional teams at multiple locations, managing work allocations and improving productivity, cost efficiency and enhanced CSAT. Having proven track record in effective execution of SharePoint projects throughout the complete project lifecycle within time, scope and cost constraint, he is proficient in SharePoint development and customization activities.