Vineeth Puttoju
Customer Service Representative at Coinbase
Based in Hyderabad, India
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Seniority
Staff
Department
Customer/Client Service
Location
Hyderabad
Industry
Financial Services
Company size
7.4K
Contact information
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v•••••••@coinbase.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vineeth Puttoju
Experience: Digital Interaction Advisor (1 year) 247.ai, International Voice Process Handled customer interactions via calls and chats, delivering exceptional service. Resolved complex issues through research, critical thinking, and effective solutions. Collaborated cross-functionally for billing and technical support. Contributed to process improvement initiatives and participated in ongoing training. Customer Support Representative (1 year) Sykes Business Solution of India Pvt Ltd, International Voice Process Managed 25-30 calls and chats daily from across the United States. Provided solutions and escalated issues for enhanced support. Documented interactions and coordinated with various teams. Delivered outstanding service and developed problem-solving strategies.
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