Vinod George

Background

About Vinod George

Dedicated Manager with a strong work ethic and the ability to build lasting internal and external relationships having experience over 14 years. A keen planner, strategist & implementer with expertise in establishing & managing entire operations with key focus on top line & bottom line profitability by ensuring optimal utilization of the resources Establish performance goals for employees and provide regular constructive feedbacks to help them achieve the goals Adept at maintaining service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit Competent in assessing and implementing effective CRM solutions with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business Further credentials in coaching, mentoring people and business development. Accomplished Instructor with demonstrated ability to teach, motivate, and direct employees while maintaining high interest and achievement Sound knowledge in different learning styles of people which ensures creating a motivating environment where all delegates are encouraged to participate and interact and thus they learn by sharing and doing Demonstrates strong communication skills and ability to establish rapport with clients Ability to assess situation & human beings objectively, build cordial relationships & liaisons, adopt pragmatic down to earth approach in solving problems and most importantly always maintain calm & composed demeanor