Vinoth Kumar Raghavan
Program Manager Program Management Office at Standard Chartered India
Based in Chennai, India
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Seniority
Manager
Department
General Business & Management
Location
Chennai
Industry
Banking
Company size
2.2K
Contact information
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v•••••••@sc.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vinoth Kumar Raghavan
Strong knowledge in Project Management, Service Delivery Management, Production support, ITIL and Quality Process consultation. Experience in Delivery Management role, in terms coordinating with client, Internal & external Stakeholders. Good exposure in handling vendor management and also handling RFP's Experience in implementing quality process in projects as per organizational standard and devised Service Audit checklist which helps in reducing the compliances finding during process audit In-Depth knowledge on Service delivery management, MDM (Metrics Driven Maintenance), and operations pertaining to production support. Possess strong knowledge and experience on ITIL functions Service Management and Service operations, Transition. Comprehensive knowledge and experience in ISO 27001, CMMi V1.3 – Quality Process Definition, Implementation, Audits & Training. Having good exposure in writing macros in order to automate the manual process. Extensive knowledge/experience in planning and coordinating Disaster Recovery for applications. Certification : Prince 2, MoR and ISO 27001:2013,SAFe Agile, ITIL Foundation & Service Operations
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