Vipin Vaishy
Senior IT Support Engineer at 3i Infotech Ltd
Based in New Delhi, India
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Seniority
Staff
Department
Information Technology
Location
New Delhi
Industry
IT Services and IT Consulting
Company size
8K
Contact information
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v•••••••@3i-infotech.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vipin Vaishy
Experienced IT Support & System Administrator with over 8 years of expertise in Desktop support, networking, and IT infrastructure management. Skilled in Various Server Applications on Windows Platform, iPhone Enrollment, Polycom Videoconference Connection, IP-Phone, Genetec CCTV System, Access Control System, Printing Services and Networking equipment and as well as Windows OS Installation service & Troubleshooting hardware/software troubleshooting, system configurations, and cloud technologies like Office 365 & SharePoint. Proficient in handling IT asset management, vendor coordination, and security compliance. Adept at managing enterprise-level IT support for organizations, ensuring smooth system performance and user satisfaction.Currently, I am part of 3i-Infotech, providing enterprise-level IT support and infrastructure management at Asian Development Bank (ADB). I am passionate about delivering cutting-edge IT solutions, optimizing system performance, and ensuring seamless user experiences.Key Skills: IT Infrastructure & Asset Management Network Administration (LAN, WAN, TCP/IP) Windows OS & Server Management Cloud Services (Office 365, SharePoint, OneDrive) Troubleshooting & Technical Support Vendor Coordination & SLA Compliance iPhone configuration & map into ABM Polycom & NEAT BAR video Conferencing system SupportEUC Support, CCTV Configuration & Support. IT Process Optimization Security & Compliance Management Data Recovery & Backup Strategies Helpdesk & Technical Support Remote IT Assistance (RDP, TeamViewer, MS Teams) System Security & Patch Management Microsoft Outlook & Office 365 Support User Training & IT Documentation
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