Viren Patel

Background

About Viren Patel

Result Oriented professional with a successful track record of contributions in streamlining operations, invigorating businesses, heightening productivity & , Leadership. Intending for a senior-level assignment in Finance - Investment Banking with a leading organization Professional Summary Over 16 years of experience in Investment Banking, diversified across Client Services, Equity/Fixed-income Settlements, Derivatives confirmation & Reconciliation. Additional four years of experience in Customer Service and Marketing. Proficiency in managing service delivery operations with capability to win new business, defining SLAs, contract management; leveraged knowledge of products such as Equities, Fixed Income, Derivatives (OTC) & CASS. Possess in-depth understanding of business, reviewing existing systems & business requirements & facilitating the implementation of new systems/ processes, in-line with the overall business goal & strategies Have lead multiple process migration starting from preparing process map, studying requirements, designing solution, creation and an implementation of roadmap, transition processing within agreed timelines Proficient in managing & leading teams for running successful process operations; developing & implementing critical to quality service Standards/ KPI for attrition control & performance excellence Part of Talent/Utility Pool to manage Business Continuity Plan (BCP) situation for organisation