Vishal Sood
Service Deliver Manager at Cognizant
Based in Chennai, India
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Seniority
Other
Department
Other
Location
Chennai
Industry
IT Services and IT Consulting
Company size
366K
Contact information
Reveal Vishal's email and phone
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v•••••••@cognizant.ai
Phone
5 credits+91 ••• •••• ••••
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Background
About Vishal Sood
As a Service Delivery Manager at CTS I have over ten years of experience in the field of IT project and program management with a focus on service transition and operation management for USA-based projects. I have a Bachelor of Science degree in Mathematics and strong skills in responsiveness and written communication. I have successfully built and led a 70-member service delivery team from scratch and managed the client objectives ensuring optimal delivery levels during the difficult periods of COVID and maintaining low attrition rates. I have also contributed to automation business strategy improvement and customer feedback analysis as well as mentoring and developing my team members. My mission is to deliver high-quality services that meet the needs and expectations of the clients and the organisation.
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