Vishnu Khatri
Software Engineer at Walmart Global Tech
Based in Bentonville, United States
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Seniority
Staff
Department
Information Technology
Location
Bentonville
Industry
Software Development
Company size
15K
Contact information
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v•••••••@walmart.com
Phone
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Background
About Vishnu Khatri
Vishnu has more than 16 years of IT experience in Design, Development and Maintenance of applications using various CRM tools like Oracle Service Cloud, Service Now and PHP, JAVA, front-end technologies. A skilled CRM project lead experience working with Contact center technology supporting Walmart customers and associates in US, Canada and Mexico including Stores, portal for various business vendors, suppliers, HR, Spark Drivers, pharmacy, facilities, etc. improving overall customer experience. Ability to work with technical teams, product managers and senior leadership to collect requirements, take decisions, deliver tailored solutions, and support major project rollouts. Skills • CRM Tools: Oracle Service Cloud (Right now CX), Service Now. • Programming Languages: PHP, JavaScript, Java (Intermediate), python (Novice), HTML, CSS,XSLT, glide script, Jelly script, JSP, SQL. Certificates • 2022 Certified Scrum Product Owner • 2020 Certified Oracle Service Cloud Implementation Specialist • 2018,2013 Service Now Certified System Administrator • 2018 Certified Scrum Master • 2012 ITIL foundation
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