Viswanath Behara
Sr Technical Program Manager at Amazon
Based in Hyderabad, India
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Seniority
Manager
Department
Information Technology
Location
Hyderabad
Industry
Software Development
Company size
767K
Contact information
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v•••••••@amazon.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Viswanath Behara
Technology driven agile Program and Project Management professional with 17+ years of experience in executing projects in diverse areas including Cloud Infrastructure Services and Operations, Software Development, and Learning and Development • Experienced practitioner of Agile Methodologies, Six Sigma, Lean, SCRUM, KANBAN, DevOps, ITIL & ITSM to continuously improve Product & Service value stream to Customers. • Proven ability to leverage “stellar” customer service as a strategic driver to increase account base, profitability and upsell revenue • Expert in Service Management specializing in Service Delivery, Incident Management, Change Management and Problem Management • Certified Scrum Master and Product Owner with strong experience in Agile methodologies with working experience in Scrum and Kanban setup • Specialist in customer relationship management with experience in handling customers from various geographies (Sweden, Spain, Germany, Greece, Canada, China, and India) • Experience in resource management, ramping up teams and executing multi-site team setups and onsite-offshore models • Experience in project billing and invoicing towards customers
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