Vivek Iyer
Customer Service Representative at Orikan
Based in Melbourne, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Melbourne
Industry
Information Services
Company size
168
Contact information
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v•••••••@orikan.com
Phone
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Background
About Vivek Iyer
I’m a cross-functional project and customer success professional with 10+ years of experience across telecom infrastructure, real estate, and local government services. From coordinating large-scale NBN and Telstra rollouts (as a contractor) to helping home buyers find the perfect investment, I bring a proven mix of stakeholder engagement, execution, and customer-first thinking. Now expanding into SaaS delivery and Customer Success — recently completing an intensive AI-mentored certification via ChatGPT-4 (OpenAI), focused on onboarding, retention, QBRs, and renewal strategy. I’ve also completed certifications from SuccessCOACHING, HubSpot, and LinkedIn Learning to build a well-rounded CS toolkit. As the founder of Cr84wd, I’m creating digital products, creator tools, and content systems to help solopreneurs grow faster with AI — blending empathy, automation, and scale. Let’s connect — whether you’re growing a SaaS platform, building customer-centric systems, or looking for leadership that bridges people, process, and product.
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