Vivek Mohan

Background

About Vivek Mohan

Strategic Leader | Project & Program Management | Digital Transformation With over 15 years of experience in project management, It project management, change & release management, Incident management and digital media, I specialize in leading cross-functional teams, optimizing workflows, and delivering high-impact projects that drive operational efficiency and business growth. Project Management Excellence – Successfully managed multi-million-dollar projects, including a $2M Microsoft Teams Rooms implementation and a $600K laptop refresh for devices across India, ensuring seamless execution and cost optimization. Change & Release Management – Led complex IT change initiatives and software release cycles, ensuring system stability, compliance, and operational efficiency while reducing downtime and risk. Customer Success & Digital Media – Enhanced digital marketing campaigns, optimized media performance, and provided actionable insights to improve customer engagement and revenue growth. Process Optimization & Automation – Implemented a new call-in process that boosted settlements by 50%, driving efficiency in service delivery and stakeholder satisfaction. My expertise in project management enables me to drive innovation, ensure compliance, and build high-performing teams that exceed business goals. Passionate about leveraging technology and strategic thinking to deliver scalable solutions, I am always eager to collaborate, learn, and contribute to transformative initiatives.