Vivek Singh
Senior Software Engineer at Liveperson
Based in Frankfurt, Germany
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Seniority
Staff
Department
Information Technology
Location
Frankfurt
Industry
Software Development
Company size
1.2K
Contact information
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v•••••••@liveperson.com
Phone
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Background
About Vivek Singh
At LivePerson, our team's dedication to innovative backend solutions underpins our success in enhancing client interactions through advanced cloud technology. Our recent projects have focused on integrating AI-driven systems that streamline operations and optimize customer service experiences. With expertise in Java development and scalable architecture, we've made significant strides in elevating service efficiency and performance.Reflecting on my tenure as a Senior Technical Lead at 6thStreet.com, we achieved a 30% reduction in manual efforts and a 25% increase in engagement through strategic initiatives like microservices design and influencer platform development. These efforts, combined with a 20% cut in infrastructure costs from AWS cloud migration, are a testament to our team's ability to deliver solutions that drive operational excellence and substantial business growth.
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