Vivek Vijayan

Background

About Vivek Vijayan

I am a dynamic and results-driven professional with a robust background in global project management and system/ERP implementation in the insurance/financial services/manufacturing industries to achieve operational excellence, compliance, and unparalleled customer experiences. My career is distinguished by a proven ability to lead end-to-end project lifecycles from initial ideation through to seamless implementation, consistently meeting deadlines and budgetary constraints. I specialize in gathering and documenting business requirements, conducting comprehensive analysis to pinpoint areas for optimization, and orchestrating cross-functional teams to realize operational efficiencies and elevate customer satisfaction. I am proficient in translating intricate business needs into precise technical specifications, facilitating collaborative solution design sessions, and spearheading rigorous user acceptance testing processes. Equipped with a deep understanding of project management methodologies, including Agile, Scrum, and Waterfall, I have consistently applied these frameworks to drive successful project outcomes while maintaining flexibility and adaptability to evolving requirements. I am currently pursuing certifications in Scrum Master and PMP to further enhance my project management skills. I hold a Lean Six Sigma Green Belt certification and a Business Analysis Certification from IIBA, demonstrating my proficiency in driving process improvements and eliciting business requirements. I am passionate about leveraging technology to solve business challenges and drive strategic objectives within the financial services industry. As I seek new opportunities to contribute my skills and expertise to a forward-thinking organization, I am excited about the possibility of collaborating with like-minded professionals to drive innovation and deliver impactful solutions that drive business growth and success. Let's connect with me here or at mailvivekvijayan@gmail.com to explore potential synergies and opportunities for collaboration. Technical Skills: Epicor (V9, V10, and Kinetic), Microsoft Project & Visio, Microsoft Office Suite, Outlook and Teams, SharePoint, Confluence – JIRA, Asana, SAP Concur, Salesforce, Epicor E-Commerce, and Spiceworks. Methodologies: Agile, Waterfall, Kanban, and Lean – Six Sigma.